Weekly Client Onboarding Guide

Welcome to Live Greens PDX – we're stoked to have you on board! Below are a few friendly reminders to help keep your weekly chef service smooth and stress-free.

🍳 Kitchen Setup

Please make sure your kitchen is ready to roll: • Clear counters of non-essentials
• Empty the sink
• Unload the dishwasher so we can use it freely
• Wipe surfaces and sweep if needed
• Clear fridge space for your meals: 10-12 meals = half a shelf, 15+ meals = one full shelf or more
• Trash and recycling out of the way
• Clean hand towel out and ready to go

⏱️ Kitchen Prep Time

Our chefs work on tight schedules to serve all our clients efficiently. If extra time is needed to prep the kitchen beyond what’s outlined above (dishes in sink, counters not cleared, etc.), we’ll add a $100 cleaning/prep fee to your invoice.

📦 Containers

We do not bring containers – here’s what to do: • Have your own clean, sealing containers ready
• OR purchase from the recommended list in your intake form
(Pro tip: glass with locking lids work great!)

🐶 Pets

We love animals, but please: • Keep pets out of the kitchen while we cook
• Gate off the area or give us a heads-up if needed
(We get it – sometimes the pup wants to taste test.)

🧼 Our Cleanup Promise

We’ll clean everything we use: • Dishes, counters, stove – all spotless when we leave
• Let us know if anything is hand-wash only or shouldn’t go in the dishwasher

📲 Communication

Tell us how you want to hear from us: • Weekly menus + grocery lists by text or email – your call!

Thanks again for inviting us into your home. We can’t wait to cook for you!

– Chef Ryan & The Live Greens PDX Team 🌿